Free Shipping on Orders Over $49*
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FREE SHIPPING* when you spend $49 (pre-tax) or more

  • Applies to Full-Price only.
  • Does not apply to furniture shipped outside of Montreal.
  • Orders that qualify for Free Shipping will be sent via standard service "Free Shipping" offer excludes clearance items, all Furniture items, such as; cribs, beds, dressers, night tables, beanbags, all mattresses; twin, full and crib sized. These items will be noted in the product description.
  • Free Shipping discount not applicable to returned merchandise.
  • This offer is not valid on previous purchases.
  • We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of a discount.
  • KIDO BEBE reserves the right to cancel and/ or not ship an order at any time.
  • Shipping charges are based on our shipping partner's locations.
  • If your location is outside of our shipping partner’s location areas there may be additional shipping charges that were not calculated with your initial order. This applies to orders that have received Free Shipping as well as those below the free shipping threshold.
  • We will do our best to find a shipping rate that will work within the parameters of what was estimated but some items (oversized items shipping to rural areas, shipping to northern parts of the province, etc) are unable to be calculated by the system and need to be manually calculated by a staff member.
  • All furniture deliveries are a curbside (first threshold) delivery service.
  • For more information on our furniture delivery or to inquire about additional delivery options please contact our web department at web@kidobebe.com

 

Cancellation Policy

With our commitment to process online orders quickly, cancellation requests must be submitted within 24 hours from the time of order. Please contact us at 514-271-5200 or web@kidobebe.com with your cancellation requests. We will notify you if your order is eligible

Furniture

All furniture deliveries are a curbside (first threshold) delivery service and cannot be delivered to PO Boxes. For more information on our furniture delivery or to inquire about additional delivery options please contact our Customer Service team at stlaurent@kidobebe.com

We ask that you inspect all furniture pieces upon delivery. If the products arrive damaged please sign for the item as 'Damaged' and advise the driver.

Please then contact the store that you purchased the furniture from or email stlaurent@kidobebe.com and advise of the damages so that we can proceed from there. In the event of a manufacturing defect, please contact the store that you purchased the furniture from or stlaurent@kidobebe.com

All manufacturer defects must be reported no later than 2 business days from the date the item was shipped. We ask our customers to take photos showcasing the damage/defect, a copy of the original receipt or copy of gift receipt, model number, manufacture date, and item description.

In Store Pick Up

For In store pick up, please contact the web department immediately after placing your purchase to advise them of the pickup request. The web department will advise you when the product will be available at the requested location.

Exceptions

Some areas of the country are excluded from our Free Shipping policy. Free Shipping is eligible for orders shipping within Canada. These exception areas include: Yukon, Northwest Territories, Nunavut  and the following postal codes:

British Columbia

V0W, V0C, V0T, V0J, V8J, V0V, V8G, V8C, V0T, V1J, V1G, V0E, V0B

Manitoba

R0B, R8N, R8A, R9A, R0L

Alberta

T0H, T8S, T0G, T0A, T0P

Saskatchewan

S0M, S0J, S9X, S0P, S0E, S0L, S0N, S4H, S0C, S4A

Quebec

G8P, G0V, G0W, G0T, G0H, G0G, G5B, G0C, G4X, G0C, G0J, G5J, G4W, G0E, G5H, G0K, G5R, G0L, G5T, G5A, G8M, G8J, G8L, G8K, G8H, G8N, G7P, G7B, G7N, J1T, J0A, J1Z, J5V, J3T, J6E, J0R, J8C, J0T, J0K, J9L, J9E, J0X, J0W, J0M, J0Z, J9P, J0Y, J9P, J9T, J9Z, J0T

Ontario

P0V, P9N, P8T, P8N, P0W, P0Y, P0X, P9A, P0T, P0L, P5N, J0T

Newfoundland & Labrador

A0P, A0R, A2V, A0K, A0A, A0H

Nova Scotia

B0E.

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