FREE SHIPPING* when you spend $149.99 (pre-tax) or more

  • Our free shipping policy applies to all items except some exclusions.
  • Does not apply to furniture shipped outside of Montreal.
  • Orders that qualify for Free Shipping will be sent via our standard shipping methods.
  • "Free Shipping" offer does not include clearance items.

"Free Shipping" offer does not include all Furniture items; that includes but not limited to:
  • Baby Furniture such as: Cribs, Bassinets, Dressers, Changing Tables and Trays, Nightstands, Bed
  • Conversion Kits, Gliding & Rocking Chairs Ottomans, and any Other Baby Furniture.
  • Kids Furniture such as: Toddler Beds, Single Beds, Double Beds, Bunk Beds, Loft Beds, Dressers & Cabinets, Nightstands, Tables & Chairs any Other Kids Furniture .Mattresses such as: Crib Mattresses, Mattresses 39 inch, Mattresses 54 inch any Other type of mattresses
  • Free Shipping is not applicable to returned merchandise.
  • This offer is not valid on previous purchases.
  • Kido Bébé reserves the right to cancel any order due to unauthorized, altered, or ineligible use of a discount.
  • Kido Bébé reserves the right to cancel and/ or not ship an order at any time.
  • Shipping charges are based on our shipping partner's rates and delivery locations. Additional shipping charges not calculated with the initial order may apply. The rate charged will be based according to our shipping partners rules and regulations. Kido will try it’s best to provide the best rate possible in the market.
  • Shipping rate for over-sized items, shipping to rural areas, shipping to northern parts of the province, etc are calculated manually and case by case.
  • For more information on our delivery terms and conditions or to inquire about more  delivery options please contact our web department at 514-271-5200 or

Return Policy

Please keep in mind that certain items are final sale and we do not accept returns on for safety and hygienic purposes.

  • Car seats and Car Seat Bases
  • Mattresses
  • Breast pumps and accessories
  • Personal Care products
  • Teethers and Pacifiers
  • Feeding items
  • Diapers and swim wear
  • Furniture (because it is special order)
  • Bathroom items
  • Items on sale

We accept returns up to 14 days if the product has not been used or open. If the product has been open, then a restocking fee of 20% could be applied. We do not accept return of item without original box and packaging.

If the item is received damage, then a return label will be sent to you so the item can be returned. If you choose to return the item for any other reason, then the shipping charges will be paid for by the customer. Once the item is returned to the warehouse, we will then issue a refund which could take 3-5 business days to process.

Cancellation Policy

  • In order to process your calculation request on time, and before the item is shipped, we need to receive the cancellation within one working day from the time of order.
  • If you have any questions regarding our cancelation policy, please contact our web department at 514-271-5200 or by email at .


  • All the furniture deliveries inside the Greater Montreal Area will be done byour delivery team at Kido. This service is provided free of charge for all furniture orders. Any deliveries outside of the Greater Montreal Area will incur a delivery fee of based on the charges on the location that we will be delivering to.
  • We do not offer any deliveries to PO box addresses

Damaged Products

  • It is our clients responsibility to inspect all products for any damages or manufacturing defect upon receipt of their order.
  • If you are receiving furniture from Kido and you noticed an item is damaged, please make sure to mark that on the delivery slip and invoice
  • Please contact our web department team at 514-271-5200 or within one working day and advise them of the damages. Our team will follow up with you from there!

In Store Pick Up

  • You can place an order online and request to have the item picked up on store. During check out, please chose the pick-up in store option and mention in the notes the store that you would like to pick the item from.
  • For any questions, please contact the web department and they will advise you when the product will be available at the requested location. You can contact our web department at 514-271-5200 or

Out of Area Delivery

  • An "Out of Area" delivery is a delivery destination considered to be near or exceed the boundaries of our serviceable area and are excluded from our Free Shipping Policy.
  • Kido Bébé offers delivery to most provinces within the continental Canada. However, certain areas within Canada such as Yukon, Northwest, Territories, Nunavut and the following postal codes may not be serviceable by our delivery service. If you reside within a non-serviceable area, you will be informed that the order will not be fulfilled. You will not be billed for the order.


Alberta: T0H, T8S, T0G, T0A, T0P

British Columbia: V0W, V0C, V0T, V0J, V8J, V0V, V8G, V8C, V0T, V1J, V1G, V0E, V0B

Manitoba: R0B, R8N, R8A, R9A, R0L

Newfoundland & Labrador: A0P, A0R, A2V, A0K, A0A, A0H

Nova Scotia: B0E.

Ontario: P0V, P9N, P8T, P8N, P0W, P0Y, P0X, P9A, P0T, P0L, P5N, J0T

Québec : G8P, G0V, G0W, G0T, G0H, G0G, G5B, G0C, G4X, G0C, G0J, G5J, G4W, G0E, G5H, G0K, G5R, G0L, G5T, G5A, G8M, G8J, G8L, G8K, G8H, G8N, G7P, G7B, G7N, J1T, J0A, J1Z, J5V, J3T, J6E, J0R, J8C, J0T, J0K, J9L, J9E, J0X, J0W, J0M, J0Z, J9P, J0Y, J9P, J9T, J9Z, J0T

Saskatchewan: S0M, S0J, S9X, S0P, S0E, S0L, S0N, S4H, S0C, S4A

Note: All in-stock items are shipped within 2-4 business days (Monday - Friday) and you will be notified of any delay. Currently, orders are only shipped within Canada. If there is an issue with delivery times or availability, a KIDO BEBE sales associate will contact you by phone or via email within 24 hours to discuss the shipping and delivery options. You will be emailed a tracking notification email once your order has shipped.